Contact Chesterfield Water Restoration

How do you keep water damage from spreading before help arrives?

Start with safety and the water supply, and call us while you work down this list.

• If the breaker panel is in the wet area, don't touch it. Stay on dry ground and let the crew or your electric utility deal with the power.
• For a single fixture, close the valve under the sink or behind the toilet. For anything you can't trace, close the main valve.
• If you have a sump pump, check whether it's running. A tripped breaker or an unplugged cord is worth a look, as long as you can reach it without wading in.
• A floor drain that's pushing water up is a sign the sewer line is backing up. Keep that area closed off and avoid flushing toilets.
• When the White River is running high, water can come in through basement walls or window wells. Move what you can upstairs and keep track of where it's entering.
• Lift furniture onto blocks or move it to a dry room if you can do it safely, and leave heavy pieces for the crew.
• The EPA's mold guide puts the drying window at 24 to 48 hours for water damaged areas and items, so the sooner the crew can start, the better your odds of keeping mold out.
• Check your own policy before you decide whether to file. The Indiana Department of Insurance claim tips explain what to do before an adjuster visits.

What does the person who answers need to know?

You don't need everything figured out before you call, and these are the details the team will ask about.

• Which fixture or pipe is leaking, or that you can't tell yet.
• What the water looks and smells like, which tells the crew whether it's clean or contaminated.
• Whether the basement walls are wet or just the floor.
• When you first noticed it, because the drying plan depends on how long materials have been wet.
• About how old the house is. A lot of homes in Chesterfield date from the 1940s to 1980s, and older plumbing changes what the crew checks first.
• If the furnace or water heater got wet.
• If there's a dog or other pet the crew should know about.

Answer what you can, and the crew will fill in the rest during the first visit.

What will the crew do first when they arrive?

First they confirm the water is off and the area is safe to work in. If the source is still a mystery, finding it comes before anything else.

Every wet area gets a reading and a photo, and that record becomes your photo report.

Our water restoration manager is IICRC certified. The IICRC is the standards body behind S500, its standard for professional water damage restoration, now in its Fifth Edition from 2021.

We document the damage with a photo report and walk you through what we found, so you can decide with your insurance company.

From there it's extraction and then drying, with the crew checking moisture readings until the wet materials are dry again.

What's worth knowing about water damage in Chesterfield homes?

Chesterfield has homes from the 1940s to 1980s, so the plumbing varies a lot from street to street. Tell us roughly when yours was built. Many Chesterfield streets have bungalow and cottage homes. Foundations here range between full basements and crawl spaces, so let us know which one your house sits on. Heavy rain raises groundwater here, and that can push water through basement floors and walls. Galvanized steel supply pipes, which rust from the inside, are still around in older houses here. If you're not sure about any of it, the crew will check when they arrive.

Does this page cover your part of Chesterfield?

Homeowners in these parts of Chesterfield use this page:

• Chesterfield Spiritualist Camp District · basements are common
• Main Street Corridor · homes from the 1940s to 1970s, most with basements
• West Chesterfield · much of it from the 1950s to 1970s, most with basements
• North Chesterfield · most with basements

We also take calls from nearby Daleville, Middletown, Yorktown, Edgewood, Pendleton, Alexandria, Frankton and Lapel. If your address is farther out, call the same number and the team will let you know whether a crew can make the trip. For details on the work itself, see our page on water damage restoration and basement flooding.

What should you know before you call?

Who answers when you call this number?

Indy Roof & Restoration, founded by Aaron Christy in 2018, powers Chesterfield Water Restoration. It holds an A+ rating from the BBB and has been accredited since 2019, as its BBB profile shows.

In 2025 it was named one of the Best Places to Work in Indiana among small companies. Aaron talked about water restoration and protecting your home as a guest on FOX59's Indy Now in January 2026. The company has also appeared on WISH-TV's Life.Style.Live to talk about its community work, including its yearly back to school backpack giveaway. Call the number on this page any time to reach the team.